News

"It is a great honour for us to receive the award for the best small depot in the second year of operation," says Dalibor Matúš, owner of the GLS depot in Frýdek-Místek

The first place in the Best GLS depot in the Czech Republic competition in the category of small depots for 2022 was won by the depot in Frýdek-Místek, which is only awaiting its third Christmas season this year. Under the leadership of Dalibor Matúš, who has been associated with GLS for ten years, and his wife Veronika, the depot quickly became one of the top of the peloton.

You can read to whom it owes its quick success and award-winning quality of service on our GLS blog.

The popularity of Pick-up points has quadrupled, home delivery is on the decline

According to the annual GLS survey, almost half of respondents (46%) use independent Pick-up point networks to deliver their parcels. Parcel Shops are also popular, with more than a third of online shoppers choosing them. Interest in home delivery has dropped by a quarter, it is used by recipients from more remote areas and for heavier parcels.

The trend of working from home is weakening, and it is much more convenient for people commuting to pick up their parcel at a Pick-up point. The main reason for using Pick-up points is that people do not have to be dependent on a courier, they save on shipping and it is more convenient for them.

Deliver to GLS Pick-up points and offer your customers lower shipping costs!

You don't know how to get GLS Pick-up points in your cart? Here's the Integration manual.

The award in the category of the Best Small Depot 2022 goes to the depot in Uheské Hradiště, congratulations!

"My thanks go to GLS, which gaves me the opportunity to do business in logistics," says Roman Tureček, the owner of the depot in Uherské Hradiště. Almost 14 years ago, he started in GLS as a courier and gradually worked his way up to the owner of his own depot.

Thanks to a stabilized team of couriers and an effort to create an open family atmosphere, Roman and his team took third place in the category of the Best Small Depot for 2022. Congratulations to the whole depot and thank you for the work done.

You can read the interview with Roman on our blog.

Do you have e-shop where customers return and shop repeatedly? Now you can make ordering transport faster and easier!

We try to adapt to your requirements and make your work on eBalík as easy as possible. Does it happen to you that you send the same heavy and large parcel repeatedly to the same recipients?

Now you don´t have to enter the parcel information again and again, but via your registration go to My Account section, the Packages tab, fing your already ordered parcel and put it into the cart. 

Thank you for using our services.

Ask our new virtual assistant GLS

Do you need advice, quickly find out information about your package, ask about our services, etc. and it is evening or weekend or do you prefer written word rather than spoken? It's here for you! A virtual assistant to the GLS customer service line ready to answer your usual questions.

Just click on the blue bubble in the bottom right... Don't be afraid to ask.

Now you can see the parcel cost of your package immediately!

We have prepared a new tool for you, which you will be happy to welcome and quickly fall in love with. When creating an order or just a quick non-binding price here, a yellow sticker (Stickies) appears on the right side of the screen, which serves for quick information about the final price of transport. The price includes fuel and toll charges and VAT.